Shipping policy

AscendRiseHigher Shipping Policy

Last updated: September 30, 2026

Order Processing

Orders are processed after your order has been successfully placed.

For in-stock items, please allow 3–7 business days for processing before your order ships.

Pre-order items will ship according to the estimated timeframe provided on the product page. Pre-order dates are estimates and may change due to manufacturing or shipping delays.

Shipping Times

Once your order has shipped, you will receive a shipping confirmation with tracking information when available.

Estimated delivery times depend on the shipping method selected at checkout and the destination. Delivery times are estimates and are not guaranteed.

Shipping Delays

AscendRiseHigher is not responsible for delays caused by shipping carriers, weather, customs, incorrect addresses, or other circumstances outside of our control.

Incorrect Shipping Information

Customers are responsible for providing an accurate shipping address at checkout.

If you enter an incorrect address, contact us as soon as possible. We cannot guarantee that the address can be changed after an order has been processed or shipped.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, AscendRiseHigher is not responsible for packages that are lost or stolen after delivery.

If your tracking information says delivered but you cannot locate your package, please contact the shipping carrier directly.

International Orders

International customers may be responsible for customs duties, taxes, or other fees charged by their country. These fees are not included in the product or shipping price unless specifically stated.

Contact

For questions about your order or shipping, please contact AscendRiseHigher through the customer support information provided on our website.